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Understand What Applies to Your Account

sinar67 operates under specific legal conditions that apply to every account opened through this platform. Before you start, review what governs your access — including jurisdiction rules, account eligibility, and how local law determines availability in Indonesia.

Jurisdiction-dependent accessAccount eligibility termsDANA, OVO, GoPay wallet conditionsData handling policyApplicable local law notice
sinar67 Understand What Applies to Your Account
ACCOUNT SECURITY PRACTICES

How We Handle Your Data and Account Security

We take the handling of your account data seriously. Every account registered with us is tied to a verified mobile number, and authentication uses a one-time PIN sent to that number at each login. Cookies are used on sinar67 to maintain session state and support account features — you can manage cookie preferences through your browser settings. We retain transaction and account data for as long as required by our internal policy and any applicable legal obligation. If you want to request a change to your stored data or ask what we hold on your account, contact us through the support channels above with your account reference.

Data Handling

Account data tied to your registered mobile number is stored securely. We do not sell or transfer personal data to third parties outside what our published policy allows.

Cookie Policy

Cookies on sinar67 keep your session active and support the account dashboard. You control cookie preferences at the browser level — nothing is set beyond functional need.

Account Retention

We retain account records, including DANA, OVO, and GoPay transaction history, for the period defined in our retention policy. You may request a summary via support.

Change Requests

To update or correct account information, submit a request through live chat or email with your registered number and the specific field you want changed. We verify before acting.

POLICY CONTACT

Reach Us on Legal or Account Policy Questions

If you have a question about how our legal terms apply to your account, or need to raise a policy concern, use the contact paths below. For account-specific matters involving your DANA, OVO, or GoPay wallet, have your registered mobile number and most recent transaction reference ready before reaching out.

Team online

Live Chat

Open the chat window from the account menu. This is the direct path for real-time policy queries, account eligibility questions, or wallet dispute notices.

Email Support

Send formal legal or policy correspondence to our support email. Include your account reference number and the specific policy clause you are writing about.

Account Help Centre

Our help section covers account suspension appeals, wallet verification steps, and region eligibility checks — all accessible from within your account dashboard.

Common Legal Questions About Your Account

These are the legal and policy questions we get asked most. If your question is not covered here, open a chat or send us your account reference and we will look into the specific situation.

Yes. Access is available only where local law permits. If your region is not eligible, account registration will not proceed. We advise checking your local regulations before applying.

Deposits made through DANA, OVO, or GoPay are governed by our payment terms. Once a transaction is confirmed by the e-wallet provider, it is non-reversible and recorded against your account.

Yes. Contact us through live chat or email, include your registered mobile number and account reference, and we will provide details of what data is held and how it is used.

Submit a formal dispute through our email support channel. Include your account reference and the specific decision you are challenging. We aim to respond within the timeframe in our contact terms.

Account and transaction data is retained for the period required by our policy and any applicable obligation. After that period, data is removed. You can ask support for the specific retention timeline.

Account eligibility is checked at registration. Accounts opened by ineligible individuals — including those below the age threshold set by applicable law — will be declined or closed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.