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How sinar67 Handles Your Personal Data

When you open an account with us, we collect only what we need to keep your account secure and your payments — via DANA, OVO, or GoPay — running without friction.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and deleteCookies and device data explainedContact us to update your details
sinar67 How sinar67 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply a layered approach to data security — encrypted connections for every session, server-side protections for stored account records, and access controls that limit which internal teams can view your personal details. Here is what that looks like in practice.

Data Retention We keep your account data for as long as your account is active. If you close your account, we retain only what regulations require and delete the rest within a documented timeframe.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.
Payment Data Security DANA, OVO, and GoPay transactions pass through encrypted channels. We store only the reference number needed to reconcile your deposit or withdrawal — never your full wallet credentials.
Requesting Your Data You can request a copy of the personal data we hold on your account at any time. Submit the request via Live Chat or the Help Centre form and we will prepare it for you.
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

Have a question about how your data is stored, want to request a copy of what we hold, or need to update account details? Our support team handles privacy requests alongside general account help. Reach out through any of the channels below and we will respond to data-related requests as a priority.

Live Chat Open the chat widget inside your account dashboard. Privacy and data requests are flagged separately from general support so they reach the right team faster.
Email Support Write to our support address linked in the account help section. Include your registered email and the specific data action you are requesting — access, correction, or deletion.
Account Help Centre The Help Centre inside your account covers common privacy questions. You can also submit a formal data request form there without needing to contact support directly.

Common Questions About Your Privacy on sinar67

These are the privacy questions we hear most often. If your question is not here, reach out through Live Chat or the Help Centre and our team will clarify directly.

We collect your name, email address, and mobile number at registration. Your mobile number is used for OTP login verification. We do not collect data beyond what is needed to run your account.

We do not sell your data. We share only the minimum required with payment processors — like DANA, OVO, or GoPay — to complete your transactions. No marketing third parties receive your personal details.

Log in to your account, open the Help Centre, and submit a data access request. Alternatively, contact us via Live Chat. We will compile and deliver what we hold on your account.

Yes. Submit a deletion request through the Help Centre or Live Chat. We will remove data that we are not legally required to retain and confirm once the process is complete.

Payment transactions run over encrypted connections. We store only the transaction reference number — never your wallet PIN, password, or full account credentials. Your e-wallet security stays with your e-wallet provider.

You have the right to access, correct, or delete your personal data, subject to what local law in Indonesia permits. Contact our support team to exercise any of these rights directly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.